Candidate Experience, Diversity and Inclusion
Candidate Experience, Psychometric Testing
Time to focus on the candidate experience
Candidate Experience, Psychometric Testing
Comparing different types of personality tests
The benefits of working from home
Reducing turnover rates at call centers
Employee turnover is an unfortunate reality in any company, but even more so among call centers. Call centers typically have a turnover rate between 30 - 45%. By comparison, the employee turnover...
Should You Tell Talents They Are Talents?
–Should you tell your employees that they have been identified as talents, and indirectly—that others have not?
How to maximize ROI in recruitment
Human resource management has historically struggled with finding a way to define and calculate the value of an employee. But in order to continuously improve the quality of hires and fill strategic...